Frequently Asked Questions
We’ve been building websites for a while now and we’ll use the knowledge we’ve gained to make your experience a great one while we help you achieve awesome results. You’ll probably have some questions so we’ve tried to answer some of the most common questions here.
I’ve never had a website before, where do I start?
Don’t panic, we’re here to walk you through it. You can find out how it all works in our process section.
How much will a new website cost?
We don’t offer off-the-shelf website design packages, we consider the needs of your business before giving any quote. The cost of your website can vary depending on a number of factors, just like a car. Most of our website projects tend to start at around £3000 and range upward depending on your requirements.
How quickly can you build and launch my website?
A simple website could be live in approx 4-6 weeks from start to finish but each build varies depending on the size of the website, the readiness of your content and on the various functions required.
Do I need a domain name, what is that?
Think of your website as a car, your domain name is like your registration number.
You’ll need a domain name for your website. Your domain name is your address on the internet and would typically be something like yourbusiness.co.uk or yourbusiness.com
What is hosting and why do I need that?
If your domain is like the registration plate on a car, hosting is like the fuel that runs the car.
Web hosting is a computer inside a data centre that is connected to the internet 24/7. The host stores and runs your website and allows others to view it.
How do I setup a domain name and hosting?
We can point you in the right direction of our preferred reputable domain registrars and hosting providers, or you can find your own. We’re happy to work with your existing supplier to get things setup.
I already have a domain, can I use it for my new site?
Yes, we can help with moving this for your new website.
Will my website be mobile-friendly?
Yes, every website we build is designed to meet Google’s mobile-friendly requirements. Your website will be designed to work on all devices.
I want to sell things, do you build ecommerce websites?
Yes, whether that’s a simple cart for selling your digital products or a full online store for physical goods.
What is a Content Management System?
A Content Management System allows you to easily edit and add to the content of your website yourself, without the need for any coding skills. A CMS allows you to add pages, blog posts, images, or products to your website. No additional software is required – all you need is access to the internet.
Do you provide any training?
Yes, all of our clients are provided with training on maintaining their website.
Do you offer ongoing support and maintenance?
Yes, all of our clients are given access to our support centre and have the opportunity to sign up for website care plans to take care of ongoing website maintenance.
Can you help me with online marketing?
Yes, we can include social media management and email marketing services as part of your website project.
Will my new website be on the first page of Google?
No. Whilst we will build your website with search engines in mind to help you get the best possible results from the off, Search Engine Optimisation is an ongoing process and getting to the first page of the search engines for certain keywords will not happen overnight. We can implement an ongoing SEO campaign to help you achieve the best results.
What is Search Engine Optimisation (SEO)?
Search Engine Optimisation is about getting your business found through certain keywords or terms. The higher up the search engine results you are the more visitors to your website you’ll get.
Getting to the top of the search results depends on a number of factors, and one of those, arguably the most important, is the wording on your website. The copy should be relevant, well written and include keywords but should be written for your visitors rather than the search engines.
Having a well optimised website regularly updated with quality content will do wonders for your search engine ranking.
Can you write the copy for my website?
You are expected to provide your content. Whilst we don’t directly write your copy, we’re happy to advise on small amendments to your own copy to help you achieve better results in the search engines. We also work closely with a small number of expert copywriters and can include this in your quote as part of your overall project.
Do you provide images for my website?
We prefer to use genuine photos of your products and services rather than stock images where possible. However, we can point you in the direction of our preferred stock photography libraries or arrange for a professional photographer to take high quality photos for your website.
Can you design me a logo?
We tend to stick to what we do best, building websites and putting the strategies in place to grow your profits. We are happy to put you in touch with some of the specialist graphic designers we’ve worked with in the past.